Cookie policy
COOKIES POLICY
Please read this cookies policy carefully as it contains important information about Hey Gift Ltd (“Hey Gift”, “we”, “us” or “our”) and how we use cookies and similar technologies on our website, platform and related online services (the “Website”). This policy should be read together with our Privacy Policy, which sets out who we are, how to contact us, what personal data we collect, how and why we collect, store, use and share personal information generally, your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
Cookies
A cookie is a small text file which is placed onto your device (for example, your computer, smartphone, tablet or other electronic device) when you visit or use the Website. Cookies and similar technologies help the Website recognise your device, remember information about your visit and support the operation, security and improvement of the Website. Where we make the Platform available through a mobile application, we and our service providers may also use similar technologies, such as software development kits (SDKs), device identifiers, pixels and local storage, which operate in a comparable way to cookies, and references in this policy to cookies include those technologies where relevant. Where required by law, we will inform you about cookies through a cookie banner or consent management tool within the Website or app before they are placed on your device.
Cookies help us to recognise you and your device, keep the Website secure, enable account and platform features, remember your choices, attribute gift claims and redemptions to the correct publisher, campaign, advertiser or affiliate network, and understand how users interact with the Website.
For example, we may use cookies to understand how often the Website is used, which pages, gifts and features users visit, how users move around the Website, whether the Website is functioning properly, whether an account, claim, coupon reveal or referral is completed successfully, and whether a claimed gift is later redeemed or converted. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on the categories of cookies we expect to use, including a table describing the cookies and similar technologies used or expected to be used by Hey Gift, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
Consent to use cookies and changing settings
We will ask for your consent before placing cookies or similar technologies on your device, except where they are strictly necessary for us to provide the Website or a service that you have requested, such as enabling secure log-in, maintaining your session, protecting against fraud, remembering essential cookie choices, attributing a claim where this is necessary to deliver the gift you requested or supporting payment processing functionality.
You can withdraw your consent or manage your cookie preferences at any time by using the cookie settings tool made available within the Website, including through the cookie banner or any “Cookie settings” link or control displayed on the Website. You can then adjust sliders or untick boxes as appropriate to reflect your choices. It may be necessary to refresh or restart the Website for the updated settings to take effect. You cannot opt out of strictly necessary cookies through our cookie settings tool because they are needed for the Website to work, but you may be able to block them through your browser settings as described below.
Our use of cookies
We use, or expect to use, the following categories of cookies on the Website:
Strictly necessary cookies: These are cookies that are required for the operation, security and availability of our Website and platform. These essential cookies are always enabled because the Website will not work properly without them. They may include cookies that enable you to log into secure areas of the Website, maintain your session, remember security and cookie choices, prevent fraud, balance traffic, use core platform features, support one-time claim links, deliver a direct coupon or referral requested by you, or complete payment-related steps. You can switch off these cookies in your browser settings, but then you may not be able to access all or parts of our Website.
Analytics or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around and interact with the Website, including pages and gifts viewed, buttons and links selected and coupons revealed or copied. This helps us to improve the way the Website works, measure performance, identify errors and understand whether users are finding what they need easily. These cookies are non-essential and we will only place them with your consent where required by law.
Functionality cookies: These are used to recognise when you return to the Website and to remember choices you make, such as account, interface, region, language, display, preference or interest settings. These cookies help us provide enhanced and more personalised features, including ordering or presenting gifts in a way that is more relevant to you. These cookies are non-essential unless they are needed to provide a feature you have requested, and we will only place non-essential functionality cookies with your consent where required by law.
Marketing, advertising or targeting cookies: If Hey Gift uses marketing, advertising, social media or advertiser tracking cookies or pixels, these technologies may record your visit to the Website, the pages, gifts and offers you have viewed, the links you have followed and whether a referral, redemption or conversion has occurred. We may use this information to measure campaigns, build audience segments, attribute activity to a publisher, campaign, advertiser or affiliate network, or make the Website and any advertising displayed to you more relevant to your interests. These cookies are non-essential and we will only use them if they are actually implemented on the Website and, where required by law, only with your consent.
Third-party and affiliate-network cookies: Some cookies may be set by third parties that provide services to us, such as analytics providers, hosting/security providers, embedded content providers, social media platforms, affiliate networks, advertisers. Affiliate networks or advertisers may set cookies or pixels after you click through to an offer or advertiser website to track referrals, attribute conversions, prevent fraud and report redemption or commission status. Hey Gift will identify material third-party, affiliate and advertiser cookies or pixels in the table below or through its cookie settings tool where applicable.
| The cookies we use | Name | Purpose | Whether the cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie |
|---|---|---|---|
| [Describe the type of cookie, including its owner eg ‘Universal Analytics (Google)’] | [Insert cookie name(s) eg _ga, _gali, _gat, _gid] | [Insert a general description, eg: This is a web analytics service provided by Google Inc which uses cookies to show us how visitors use our Website, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the Website) and also tells us how many users we have had.] This cookie collects information in an anonymous form including: [insert] OR personal information including: [insert]. [Insert details of how long the cookie will remain—this should be no more than 13 months before consent has to be refreshed.] Read [insert link to third party guidance on how the third party (eg Google or Youtube) uses the cookies and the data generated by them where relevant]. |
[Insert, eg Yes, essential (we will therefore not request your consent before placing this cookie) OR No, will therefore request your consent before placing this cookie] |
| [Insert details of other cookies] | [Insert cookie name(s) eg _ga, _gali, _gat, _gid] [Insert details of other cookies] |
[Insert details of other cookies] | [Insert details of other cookies] |
Browser controls and consequences of turning off cookies
In addition to using our cookie settings tool, you may be able to change your browser or device settings so that cookies, including strictly necessary cookies, are not accepted. If you block or delete strictly necessary cookies, please be aware that you may lose some of the functionality of the Website and some services you request may not work properly. If you refuse or withdraw consent for non-essential analytics, attribution, affiliate-network, advertising or tracking cookies or pixels, you should still be able to use the core Website and claim eligible gifts, but some measurement, personalisation, attribution, affiliate commission reporting or advertiser tracking may be reduced or unavailable. For further information about cookies and how to disable them, please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.
Changes to this policy
This policy was published on [insert date] and last updated on [insert date]. We may change this cookies policy from time to time, including where we change the cookies or similar technologies used on the Website. When we make material changes, we will take appropriate steps to inform you, which may include updating the Website, displaying a notice or cookie banner, or sending an email to the email address you provided when you signed up to the Website. If you have any questions about this cookies policy or Hey Gift’s use of cookies, please contact us using the contact details set out in our Privacy Policy.